Is it necessary to plug the in-cage® ?
The in-cage® does not require any plug. The smart doorbell and the smart lock use long-life batteries, enough to juice up the devices for up to 2 years if you get one delivery every day.
What if the smart lock does not work anymore?
The smart lock device can be operated with a physical key in case its batteries are depleted. We recommend you keep the key in a safe place.
Can I receive multiple packages throughout the day?
Once the in-cage® has been used for a delivery, it can be opened again either via the smart doorbell app or the Amazon Key app for a subsequent delivery.
How many items can be stored in an in-cage® ?
The standard version of the in-cage® has a storage volume of 55x45x30cm. This volume can store up to 6 standard shoe boxes. If you receive several packages on a daily basis, we suggest opting for the in-cage® Max. It can store up to 9 shoe boxes. Make sure your entry door and importantly the door handle’s position does not interfere with the in-cage® Max proper installation (see instruction manual).
Can I use multiple in-cage®, one in my house and another in my secondary house, for example?
Absolutely. Just link both smart-locks and smart doorbells to your InCage App.
Do I need my landlord’s or the building management’s agreement to install the in-cage® on my apartment entry?
Since the installation of the “pole” version of the in-cage® is non-intrusive, you don’t need your landlord’s agreement to install it. If you opt for the Ring or Blink smart doorbell option, you can easily position the dedicated blind lid as instructed in the user manual. It will constantly cover the doorbell camera when not in use by couriers, clearing any privacy concerns for other tenants. You are free to install the “pole” version of the in-cage® with the Ring or Blink option at your apartment entry without impacting your neighbors. Some buildings have uniformization requirements and may ask you to remove your in-cage®. In that case, we will take the responsibility to contact your building management and explain to them that your in-cage® prevents packages from filling up the building reception and saving building personnel from sorting all these packages.
I already have a Ring smart doorbell. It seems the in-cage® smart doorbell is redundant for me.
If you are equipped with any of the Ring or Blink smart doorbell models available, you can easily use it with the InCage App.
Can I receive packages in-cage® from merchants other than Amazon?
When selecting “In-Cage delivery” at checkout on partner merchants’ platforms (e.g., Deliveroo, Doordash…), you can enjoy a contactless, automatic delivery equivalent to the Amazon Key delivery. The optional thermal tote will maintain your meal or perishables at their ideal temperature for at least 2 hours. The in-cage® can also be equipped with a Ring or Blink smart doorbell, allowing couriers to exchange visually with you so you can remotely unfold the in-cage®. Once couriers drop your package in-cage®, its lid drops and locks automatically.
Where can I get an in-cage® ?
in-cage® are available on Tighd.com, Amazon.com and Ring.com. You will have a variety of colors, sizes and accessories to choose from. You can also find our products in any retail stores selling Ring products (go to Ring.com for more details on retail store locations).
What is the in-cage® warranty?
The in-cage® is subject to the same warranty as Ring smart doorbells. More details on the terms & conditions can be found on tighd.com.
What is the price of an in-cage®?
The price of an In-Cage® starts from $119.90. Prime members can benefit from a $30 discount and a $30 Amazon credit on their first in-cage® delivery. There are many options you can choose from to make the in-cage® even more convenient.
How do I install the in-cage®?
The basic version can be drilled on any wall close to your door or gate. If you are not comfortable drilling anything on your property, you can opt for the “pole” option or the“gate” option.
Do I need to drill the in-cage® on my door?
The distinctive advantage of the “pole” version of the in-cage® is its non-intrusive installation. Just position the pole accessory in front of your entry door and tighten it between the floor and top door frame, close to the door hinges. To prevent it from falling, you can run the dedicated high duty straps through the door side and lock the safety devices.
Can I install the in-cage® on my gate?
The in-cage® is available for gate installation with a U-shaped structure accessory that slides under your gate and secured tightly onto it. Again, you don’t need to drill anything onto your gate. Just make sure the Wi-Fi signal is strong enough at the gate (Wi-Fi range extender can be added to your purchase).
What if the smart lock does not function anymore?
The smart lock device can be operated with a back-up battery bank (included) in case its batteries are depleted. We recommend you keep it in a safe place.
Can I re-use my in-cage® when I move out?
The “pole” and “gate” versions of the in-cage® can be moved without leaving any damage to your door or gate. It can be reinstalled on any door or gate wherever a Wi-Fi signal is available. It is linked to your InCage App account only, independent of your location. You will be able to locate your in-cage® new position